City Lights Cafe Sylva NC

OPEN 8am-3pm Daily for

Contactless Ordering and Patio Dining

 

Our Covid Story

We are All in this Together!

When the pandemic first started, we knew very little about it. Based on that, everything was shut down to try to reduce the spread of the virus while scientists tested people and the virus itself in the lab. The more we learn, the more we should adapt as individuals and businesses, for the sake our all of our health and for the sake of economic impacts.

The changes we have made are to protect our staff, our customers and our business.

SAFETY: We have contactless ordering, a pick-up window and patio dining. We have a touchless hand sanitizing station courtesy of the Jackson County Chamber of Commerce, and markers for social distancing approaching the pickup window.

DINING: Since scientific data shows that social distancing outside is relatively safe, we have patio seating available. We have not yet opened our dining room. We are positioned to do that, however, the State Health Department has indicated that if a staff person contracts Covid-19, all employees who have been in 10 minutes of close contact with them must quarantine for 10 days - for us, that is everyone on our team. We are working on a strategy that will allow customers in lower dining through the outside door, however, customers will not have access to upper dining where the staff are preparing food. When/if that happens, windows will be open and fans blowing to allow for fresh air to dilute any possible droplets.

Full Menu: Supply chains have continued to be challenging, but we are restoring more of our menu each week. We are working hard, getting up early to purchase items wherever we can before the crowds come.

Placing Orders: We already had online ordering for take-out to allow our lovely local folks to "skip the line" prior to the pandemic. We have been using that system, but when the virus hit, more and more restaurants started to use that system, making it a challenge to access for some customers with older phones or weak connections.

WiFi access is free at City Lights, and allows for fast connections, and we are very close to getting our new system up and running. It is very user-friendly, even for customers who are new to the online ordering process. We will also have a kiosk option that will allow for customers to quickly enter their order and trigger our barista to take a cash or card payment, and will subsequently minimize face-to-face contact.

Some Cool Ordering Features:
We have a call button where customers can notifiy us and ask questions about the menu.

Our system notifies you when your order is ready. We also give you a shout-out through our outdoor speakers.

You can order ahead from the office, or enjoy hanging out at the downtown, and will be notified when your order is ready.

Our online menu is easily updated so you know what menu items have been added back, or are no longer in stock.

We will be sending out information soon with our new system that will allow you to digitize your gift cards to use them online.

SIngle Use/Sustainability:
This has been a challenge for all restaurants. We use compostable single-use products, and we provide recycling containers for disposal of cans and bottled drinks. We still only sell bottled water in our City Lights reusable BPA-free water bottles. Since we have learned more about contact surfaces wtih the Coronavirus, we are adding back our Coffee Club program. You will be able to get coffee in your City Lights cup for $1.00 or in your other cup for $1.50. We will use the same protocols that we did previously - your cup must be clean, you must hold onto your lid and we will make sure that your cup does not touch any of the surfaces in the cafe.

Thank you for your love and support. Let's all love our community by being safe, and supporting your locally-owned businesses.

 

 

Order Online,
Get Notified When Its Ready

COVERED PATIO
DINING AVAILABLE

 

SPECIAL ORDERS
FOR BAKED GOODS

We Can Have the Following Ready for you in an Hour - just give us a call at 828.587.2233

- Cookies: Chocolate Chunk, Peanut Butter, Oatmeal Raisin, Snickerdoodle, Sugar, Double Chocolate Chunk, Chocolate Pecan, Chocolate Chunk Pecan, Vegan Chocolate Chip, GF Almond Thumbprints
- Cinnamon Rolls
- Tennesee Cheesecake or Strawberry Lace Cheesecake
- GF/Vegan Chocolate Midnight Cake or Peanut Butter Pie
- GF/DF Mocha or Pumpkin Happy Pies
- GF or GF/Vegan Coconut Macaroons
- GF Cupcakes: Strawberry Lime, Chocolate, Vanilla Bean
- CBD Spaceballs
- Muffins: Blueberry, Banana Nut, Double Chocolate, GF Lemon-Berry, GF Apple Walnut, GF Pumpkin Chocolate Chip, GF Sweet Potato

Order a few, a dozen or a whole pie or cake.

CATERING - Online Ordering

Catering City Lights

City Lights Cafe Sylva, NC